Legal
Terms of Use
Last updated: June 21, 2026
1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please discontinue use of the site. These Terms govern use of the website only — your relationship with us as a patient is separately governed by the consent forms and care agreements you complete at the point of treatment.
2. Use of This Website
This website is intended to provide general information about Balm Oyster Medical, our specialties, locations, and health education content. It is made available to the public and is not restricted to existing patients. You agree to use it only for lawful purposes and in a manner consistent with these Terms.
3. No Medical Advice; Not for Emergencies
Content on this website, including articles in our Insights section, is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. It is not a substitute for evaluation by a qualified healthcare provider, and using it does not create a doctor-patient relationship.
This website is not monitored for emergencies, and our appointment request form is not a substitute for emergency care. If you are experiencing a medical emergency, contact your local emergency services number immediately or go to the nearest emergency department — do not rely on this website or any contact form on it.
4. Appointments & Service Information
Specialty availability, physician information, and location details on this website are provided for general guidance and may change. Submitting an appointment request through this website does not guarantee a scheduled appointment; a member of our care team will follow up to confirm availability. Please confirm current availability directly with the relevant location before making care decisions based on this website.
5. Acceptable Use
You agree not to:
- Use this website in any way that violates applicable law.
- Attempt to gain unauthorized access to any part of this website or its underlying systems.
- Use automated means to scrape or harvest content from this website without our prior written consent.
- Submit false, misleading, or fraudulent information through our appointment request form or any other form on this website.
- Impersonate any person or misrepresent your affiliation with any person or entity.
6. Intellectual Property
All content on this website — including text, graphics, the Balm Oyster Medical name, logo, and related marks — is the property of Balm Oyster Medical or its licensors and is protected by applicable intellectual property law. You may view and print content for personal, non-commercial reference; any other reproduction or distribution requires our prior written permission.
7. Third-Party Links
This website may link to third-party websites for your convenience, including grief-support and health-information resources. We do not control and are not responsible for the content, accuracy, or privacy practices of third-party sites.
8. Disclaimer of Warranties
This website is provided "as is" without warranties of any kind, whether express or implied, including but not limited to warranties of accuracy, completeness, or fitness for a particular purpose, to the fullest extent permitted by applicable law.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Balm Oyster Medical is not liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on its content. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under the law of the jurisdiction in which you are located, including statutory consumer-protection rights that may apply in the United Kingdom, Switzerland, and Germany.
10. Indemnification
You agree to indemnify and hold Balm Oyster Medical harmless from any claims, losses, or damages arising from your misuse of this website or violation of these Terms, to the extent permitted by applicable law.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles, reflecting our global headquarters in Toronto. This does not deprive you of the protection of any mandatory consumer-protection or data-protection provisions of the law of the country in which you are habitually resident, where such protection cannot be excluded by agreement under that country's law.
12. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
13. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Balm Oyster Medical regarding use of this website, and supersede any prior agreements or understandings regarding the same subject matter.
14. Changes to These Terms
We may revise these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes take effect constitutes acceptance of the revised Terms.
15. Contact
Questions about these Terms can be directed to contact@balmoystermedical.com.